Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at 01welttragen2004@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 01welttragen2004@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 01welttragen2004@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at 01welttragen2004@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 01welttragen2004@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 01welttragen2004@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at 01welttragen2004@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at 01welttragen2004@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 01welttragen2004@gmail.com.
At Welttragen, we want you to be completely satisfied with your purchase. If for any reason you are not, we have a straightforward return and refund policy to ensure your experience is as smooth as possible.
Return Policy
You have 3 days from the date you receive your item to request a return. To be eligible for a return, your item must meet the following criteria:
- Condition: The item must be in the same condition you received it—unworn or unused, with all original tags attached.
- Packaging: Items must be returned in their original packaging.
- Proof of Purchase: A receipt or proof of purchase is required.
- Products purchased on sale are non-refundable
To initiate a return, please contact us at 01welttragen2004@gmail.com. Please note that items returned without prior authorization will not be accepted.
How to Start a Return
- Contact Us: Reach out to us via email at 01welttragen2004@gmail.com to request a return.
- Receive Instructions: Once your return request is accepted, we will send you a return shipping label and detailed instructions on how to send your package back to us.
- Pack Your Item: Safely pack your item in its original packaging with all tags attached.
- Send It Back: Use the provided shipping label to return your item.
Exchange Policy
1. Eligibility for Exchange: Products can be exchanged within 2-3 business days of receiving your order, subject to stock availability.
2. Condition of Items: To be eligible for an exchange, items must be in their original condition—unworn, unused, and with all tags attached.
3. Initiate the Exchange: To start an exchange, please contact us at contact@oddgrab.com to request the process.
4. Stock Availability: Exchanges are contingent upon the availability of the desired item in stock. If the item is unavailable, we will provide alternative options.
Damages and Issues
Upon receiving your order, please inspect the items immediately. If you find that an item is defective, damaged, or if you received the wrong item, please contact us right away at 01welttragen2004@gmail.com. We will evaluate the issue and make it right.
Additionally, we do not accept returns on sale items or gift cards. If you have any questions regarding specific items, please contact us.
Exchanges
The quickest way to ensure you receive the desired item is to return the item you have and, once accepted, place a separate order for the new item. This process allows for faster processing and availability.
Refunds
After we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed automatically to your original payment method within 3 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
If more than 3 business days have passed since we approved your return and you have not received your refund and Products purchased on sale are non-refundable please reach out to us at 01welttragen2004@gmail.com.
Contact Us
For any questions or concerns about our return and refund policy, please don’t hesitate to reach out. We are here to help!
Email: 01welttragen2004@gmail.com
Thank you for shopping with Welttragen! Your satisfaction is our priority, and we are committed to ensuring you have a positive experience with us.